Privacy Policy for Flo Drainage Ltd
Effective Date: 21/07/2025
At Flo Drainage Ltd, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and store your information when you use our website or services.
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1. Who We Are
Flo Drainage Ltd
Company Registration Number: 16541170
Email: sarah@flo-drainage.com
Website: www.flo-drainage.com
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2. Information We Collect
We may collect and process the following data:
Contact Information: Your name, email, phone number (when you complete a contact form or request a quote).
Website Usage Data: IP address, browser type, and pages visited (via analytics tools).
Service Details: Information relevant to the drainage service you request from us.
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3. How We Use Your Information
We use your information to:
Respond to enquiries or service requests
Schedule appointments and provide services
Improve our website and customer experience
Communicate important updates or promotions (only if you opt-in)
We do not sell, rent, or trade your information to third parties.
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4. Data Security
We take appropriate technical and organisational steps to protect your information. Your data is stored securely, and only authorised personnel can access it.
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5. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings.
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6. Your Rights
You have the right to:
Access the data we hold about you
Request corrections or deletion
Withdraw your consent at any time
To exercise your rights, email us at sarah@flo-drainage.com
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7. Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page regularly.
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If you have any questions about this policy, please contact us directly at sarah@flo-drainage.com
